90% of jewelry repairs are very straight forward, and any of our staff can assist you. This appointment is for folks who would like someone to sit down with them and go over the job, answer any questions. Do you have an heirloom piece that needs extensive repair? Do you have a repair that you have been told can't be done? Would you like someone to discuss the process of the repair? We will take the time to answer your questions about what we do. We look forward to meeting you!